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HAVE A QUESTION?

We have the answers

How to commission a project?

You will order your product session in the marshal online. In the first step you will create a session and check its cost. The second step is a place for your brief, or session guidelines.

Studio fotografii produktowej Warszawa

What to do after ordering?

You will receive a message from us confirming the submission of the project and the general terms of cooperation. Now is a good time to donate products. You can do it in person or send a package. We work from Monday to Friday from 8 am to 4 pm.

Do you coordinate shipping and receiving of products?

Customers carry out pickup and shipping orders by couriers themselves. After the session is over, we will safely pack your products and make sure that Mr. courier will pick up the package.

What is the lead time?

The current lead time is given in the first step of the online order. Usually there are 4 working days. Confirming the project, we will send you a message with an exact completion date.

Packshots needed for tomorrow?

When placing an order, select the 24 or 48h option in the form. Remember that the realizations are made on business days.

Implementation ahead of schedule?

It is possible! If the project is closed and verified beforehand, it will be handed over before the declared date. To speed things up even more, we hand over projects twice a day.

Will we talk about my session?

Want to provide more information than in the order form? Visit us in person or give us a call.

When do I pay the invoice?

Your project will be submitted for execution after payment of the proforma invoice. To receive an invoice with extended payment terms, contact us before ordering the project.

Can I change or cancel an order?

Until the project is confirmed, you can cancel or change the order at any time. You will do this by contacting us.

What is an online session?

With online access, you can manage your session from anywhere with your phone or computer.

We will provide you with shots from the session prepared based on the guidelines you provided in the order.

You can provide comments or even order additional photos for the project.

Plan zdjęciowy - fotografia produktowa