Product photography FAQ

You can order a product photo shoot online. See how to order a product photo shoot.

1. First, choose the type of photos, then select any extras and check the cost.
2. In the final step, add your guidelines in the brief.

You will receive a message confirming your order, together with our general terms of cooperation. This is a good moment to send your products to the studio:

marszalstudio
Konstancińska 2, 2nd floor
02-942 Warsaw, Poland
tel. +48 786 966 333, kontakt@marszalstudio.pl
The studio is open Mon-Fri 8:00-16:00 (CET)

You book the courier for delivery and collection yourself. After the shoot, we will pack your products securely and make sure the courier collects the parcel.

In the app, you choose the turnaround: Standard - 4 working days, Day after tomorrow - 2 days or Tomorrow - 1 day. The current turnaround is shown in the first step of the order, under each type of shoot. Once the project is confirmed, we will send you a message with the planned delivery date.

The turnaround is counted in working days from the moment your products reach the studio, your payment is received and the brief is complete.

In the app, in the “Scope and price” step, choose “Tomorrow” or “Day after tomorrow”. Please note - the turnaround is counted in working days from the moment your products reach the studio, your payment is received and the brief is complete.

If the project is completed and checked earlier, we will deliver it before the stated deadline.

Would you like to share more information than the brief allows? Let us know. We can arrange a phone call or a video meeting. The online session is included in the price: at the agreed time, you follow the work as it happens and pass your comments to the photographer.

Your project goes into production once the pro forma invoice has been paid or you have sent us confirmation of the transfer. If you would like an invoice with deferred payment terms, please contact us before placing the order.

Until the project is confirmed for production, you can cancel or change your order at any time. Just contact us.

With online access, you can direct the shoot from anywhere, using your phone or computer.

We will share shots from the product shoot with you, prepared according to the guidelines you gave in your order.

You can send comments or order additional photos for the project.

Please remember that the product photos you see during the online session have not been through any post-production yet - it is fresh material, straight from the studio.

Before the shoot, we will send you a message with a personal link, a password and the production date. If a specific date matters to you, please contact us. The link opens the online session, where you can view the photos and add comments without creating an account.

In Live Session, you mark each photo as OK or Needs changes, draw your comments with the brush or a pin and write in the chat with the photographer and retoucher. After the shoot ends, you still have one hour for comments. You can also simply give us a call.

No, you don't. If you don't have time to join the online session, that's no problem. Unless the shoot has been cancelled, it will go ahead without you. Photos taken according to the brief appear in Live Session, and after the shoot ends you still have one hour for comments.

Then the photos go to retouching.

Usually, every subsequent shoot comes down to placing an order, and the photos are taken without needing any of your time.

Yes, we work with entire teams during shoots. Simply forward the link and password you received for the session.

If you would like to attend the shoot in Warsaw, please contact us. We will confirm whether this is currently possible.

The current trend favours a natural look. We avoid artificially distorting shapes and outlines just to force consistency.

We keep the positioning of products consistent during the shoot, following our standards and the brief. At the same time, we focus on each product individually, lighting and styling it separately to bring out its best features.

After each completed project, we will send you access to the finished photos for one month. You can view them on your phone and computer and share them with other people in no time.

Unless agreed otherwise, products are collected immediately after the photos are approved. We will store your products free of charge for up to 10 days after the shoot.

Of course! We will carry out one round of amendments to the retouching. You can mark your comments directly on the photo during the online session, and once you receive the finished photos, just write to us.

You receive full copyright to product photos, with no time or territorial limits. Exceptions may apply to photos showing a person's likeness or where a contract covering this has been signed.

You book the courier for collection. We will pack the products and hand the parcel over to the courier.

A packshot on a white background costs €10 net per photo, or €20 net with premium retouching. Clothing photos: from €20 net with retouching included. Commercial photos: €49 net per photo, minimum 5 photos.

All rates are listed in the product photography price list, and you can calculate the exact cost of your order with extras in the app. Prices in the price list and in the app are the same.

Photos showing two or more products are charged as group photos. So if a single photo contains two or more separate products, the rate increases by 50%.

The exception is sets where a product appears together with its packaging. These are confirmed and priced individually.

Check the cost of your project in the ordering app. This does not commit you to placing an order. Remember that you can contact us at any time. We will prepare a quote for you.

• a professional studio photo
• basic, natural post-production
• online access to the photos for one month
• an online session in Live Session

• 1 round of post-production amendments
• packing of products
• copyright
• steam ironing

Unless ordered otherwise, photos are delivered on a white background (premium retouching gives a perfectly white background), at a resolution of 2000 x 2000 pixels, in JPG format and the RGB colour space.

Yes, the term packshot is a synonym for a product photo. In short: 3 packshots are 3 product photos.

Products weighing more than 10 kg or larger than 100 cm (except clothing) are priced individually. Contact us.

You can order product photos (packshots) online.

1. Click “Order” and choose “Packshots” from the available options.
2. In the “Scope and price” step, you choose extras and check the cost of the shoot.
3. In the “Order” step, you add your brief and details.

Unless you choose otherwise, product photos are prepared on a white background, without shadows or reflections. They are delivered at a resolution of 2000 x 2000 pixels, 72 DPI, in JPG format and the RGB colour space.

If you need ghost mannequin photos, hanger shots or flat lays, choose “Clothing” in the app.

You can order an organicshot shoot online.

1. Click “Order” and choose “Organicshots”.
2. In the “Scope and price” step, you choose extras and check the cost of the shoot.
3. In the “Order” step, you add your brief and details.

The photos are delivered at a resolution of 2000 x 2000 pixels, 72 DPI, in JPG format and the RGB colour space.

If the brief does not specify a background colour, we will choose a suitable one during the shoot. The online session is included in the price, so you can follow the shoot and pass your comments to the photographer straight away.

If you need flat lay photos with a naturally lit (not perfectly even) background, order an organicshot. Natural shadows, asymmetric light and gently rippling fabric complement the natural look perfectly.

If you need photos on a perfectly uniform background, order packshots.

Retouching is a package of additional post-production work designed to bring out the best in your product. It ranges from work on the product's edges and outline, through advanced lighting correction, to work on the texture of the material and the product's sense of depth.

If premium retouching is not enough for you, we can agree an additional scope of retouching work that fully meets your requirements.

The additional work is charged by the hour - we will quote it individually.

Yes, we can prepare a comparison of the basic version and premium retouching on your product. This may extend the turnaround time. The comparison costs the same as the retouching rate, i.e. €10 net.

Ordered photos without premium retouching and changed your mind? Within 7 days of the project's completion, you can ask us to modify them. We will apply the premium retouching work to them. The additional cost is the same as the premium retouching rate.

You can order a commercial shoot, also known as a styled or composed shoot, online.

1. Click “Order” and choose “Commercial photos”.
2. In the “Scope and price” step, you choose extras and check the cost of the shoot.
3. In the “Order” step, you add your brief and details.

Yes, a commercial shoot usually produces two to three times more options than the number of photos ordered, so you can choose the best shots.

During one shooting day, a base arrangement is usually prepared. Further variations are then created from it by changing backgrounds, props, positioning or framing.

With so many options, we can prepare consistent or clearly varied material, depending on your needs.

Commercial photos cost €49 net per photo, with a minimum of 5 photos per order. The arrangement is prepared by a commercial photographer. You choose retouching and extras in the app, which shows the full price straight away.

During one shooting day, around 30 final commercial photos are usually prepared, but you will receive many more shot options.

You can order a lifestyle shoot, with or without models, online.

1. Click “Order” and choose “Lifestyle photos”.
2. Select the options you need, e.g. a “Professional model” or “Interiors without reservation”.
3. Send your quote request in the chat with the studio.

Don't worry about castings or finding models. We will shortlist the models best suited to your lifestyle shoot. You then choose which model will be booked for the project.

You can choose the location for your lifestyle shoot yourself, use one of our suggestions or add the “Interiors without reservation” option in the app (€199 net per shoot). If another space has to be hired, the cost is covered by the client.

Lifestyle photos are priced individually, as they depend on the location, the models and the number of arrangements. In the app, choose “Lifestyle photos”, select your options and send a quote request in the chat with the studio.

During a shooting day, around 30 final lifestyle photos are usually prepared, but you will receive many more shot options.

• When a professional model is involved - the rights to use the model's likeness are usually granted for up to 2 years.
• When no model's likeness is used, and the location where the photos are taken allows it - full copyright is transferred with no time or territorial limits.

You can attend the lifestyle shoot in person, but you don't have to. The online session is included in the price: you will receive a link, watch the material live and pass your comments to the photographer.

Yes, as part of a lifestyle shoot we can prepare photos for your restaurant's menu. Preparing the dishes remains the client's responsibility.

You can order a lookbook shoot online.

1. Click “Order” and choose “Photos with a model”.
2. Select the options you need.
3. Send your quote request in the chat with the studio.

• You pay for a model if you choose the “Model” option (a professional female or male model, priced individually).
• You don't pay for a model if you choose the “I've got a model” option.
• You don't pay for a model if you choose neither of the above - the shoot will take place with a model of our choice, without showing their likeness (face).

Photos with a model are priced individually. In the app, choose “Photos with a model”, select the options you need and send a quote request in the chat with the studio. In reply, you will receive the price and the date of the shoot.

During a shooting day, around 30 final lookbook photos are usually prepared, but you will receive many more shot options.

• Photos without a likeness - are framed in a way that does not require consent to use anyone's likeness. As the producer of the shoot, we transfer full rights to use the photos.
• Photos with a likeness and a professional model - the rights to use the model's likeness are usually granted for up to 2 years.

Don't worry about castings or finding models. We will shortlist the models best suited to your shoot. Then you choose who will be booked for the project.

When ordering photos on a model, send the complete look together with suitable footwear and any accessories.

We will send you a link to the online session, so you can direct it from anywhere.

We will share shots from the session with you, prepared according to the guidelines in your order.

You can send comments or even order additional photos for the project.

As standard, lookbook photos are delivered on a white background at a resolution of 1280 x 1920 pixels. When creating the shoot, you can choose the “Your dimensions” option and enter the size in the next step, in the brief.

Yes, you can order any number of photos from us.

For shoots with a model without showing their likeness, we do not photograph underwear or pyjamas.